Warranty PolicyThe Sunakin 60 day Warranty refund-exchange policy covers defects in manufacturing and damage during shipping.
To be eligible for a return, your SunGrinder must be unused and in the original packaging.
Refunds or exchanges will not be given after 60 days of purchasing the Sungrinder. If 60 days have passed since SunGrinder purchase, the refund or exchange will not be approved.
To complete a return or refund:
- Please do not return your SunGrinder without contacting Sunakin at firstname.lastname@example.org first.
- Email email@example.com and include your name, point of purchase and date of purchase to apply for a return-exchange, or refund.
- Proof of purchase must be provided in order to apply for a refund.
- The SunGrinder must be returned to the address provided by email for inspection.
- When the refund is approved you will be credited for the returned product and the shipping costs.
SunGrinder Limited Lifetime Warranty
SunGrinders are made with high-quality materials and designed to last when used properly. If SunGrinder teeth break during normal use contact firstname.lastname@example.org to request a replacement. Our Limited Lifetime Warranty is only applicable to SunGrinders purchased through an authorized dealer. This Limited Lifetime warranty covers only breaking of teeth through normal use. SunGrinder Limited Lifetime Warranty does not cover scratches, dents, or any other user generated damages from misuse.
The SunGrinder Guarantee does not cover damages caused by:
- Damage caused by misuse or damage from drops or improper storage.
- Damage or breakage to the teeth caused by misuse. Do not use of the SunGrinder with materials other than tobacco, edible herbs or legal smoking herbs.
- Damage to the body, including scratches, caused by incorrect storage or misuse.
- Damage to the body by use of incorrect cleaning. The SunGrinder is not dishwasher safe. Please refer to the cleaning guide for correct cleaning and maintenance.
Return ShippingFree Domestic Shipping Only
Shipments are made Monday through Friday only (excluding Public Holidays)
Shipments are not made on Weekends or Holidays.
Please note that most U.S. orders ship within 2-3 business days from receipt. We will send you a separate shipping confirmation e-mail with the tracking number when the order ships. All International orders will be contacted separately for order confirmation.
Please allow 1-2 business days to process your order.