Privacy policy

Last updated: 2025-01-01

 

1. Introduction

Welcome to Sunakin (hereinafter “we,” “us,” or “our”). We are committed to protecting the privacy and personal data of our customers, visitors, and users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, browse, or make a purchase from [sunakin.com] (the “Site” or “Service”). It also explains your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

 

2. Data Controller

The Data Controller responsible for the processing of your personal data is:

Greentech Import-Export B.V.

Arendstraat 7

6135 KT Sittard

The Netherlands

KVK: 94492956

VAT: NL866797282B01

Email: info@sunakin.com

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us at the above email address.

 

3. Personal Information We Collect

a. Device Information: When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and details of cookies installed on your device. As you browse, we collect information about the webpages or products you view, how you interact with the Site, and which websites or search terms referred you to the Site. This may include:

  • Cookies: Small data files placed on your device. For more information and how to manage them, see Section 9 below or visit http://www.allaboutcookies.org.
  • Log Files: Records of actions occurring on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons, Tags, Pixels: Electronic files that help us understand browsing behavior.

b. Order Information: When you make or attempt to make a purchase through the Site, we collect information such as your name, billing address, shipping address, payment information (credit card numbers, PayPal details, or other payment methods), email address, and phone number.

c. Personal Information Definition: “Personal Information” in this Privacy Policy refers to both Device Information and Order Information, as well as any other information that identifies or could reasonably identify you.

 

4. Legal Bases for Processing Your Personal Data

Under the GDPR, we rely on the following legal bases:

  • Performance of a Contract: Processing is necessary to fulfill orders, process payments, and arrange shipping.
  • Legitimate Interests: To improve our Site, detect fraud, understand user interactions, and send you relevant offers. We ensure these interests do not unduly affect your rights.
  • Consent: Where required by law, we obtain your consent before using non-essential cookies or sending direct marketing communications. You can withdraw consent at any time by contacting us.

 

5. How We Use Your Personal Information

We use Personal Information to:

  • Fulfill and manage orders, process payments, arrange deliveries, and provide customer support.
  • Communicate with you about orders, send invoices and confirmations, and respond to inquiries.
  • Screen for potential risk, fraud, or other illegal activities.
  • Improve and optimize the Site’s functionality and performance.
  • Provide you with targeted advertising or marketing communications, consistent with your preferences and legal requirements.

 

6. Sharing Your Personal Information

We may share your Personal Information with trusted third parties to help operate our business:

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards (such as the European Commission’s Standard Contractual Clauses) are in place.

 

7. Behavioral Advertising

We use your Personal Information for targeted advertising and marketing. For more information on how targeted advertising works, visit the NAI’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out options:

 

8. Do Not Track

We do not alter our data collection when we see a “Do Not Track” signal. You can adjust browser settings to refuse cookies or to alert you when cookies are sent.

 

9. Cookies and Consent Management

We use essential and non-essential cookies. Essential cookies are necessary for the Site’s functionality and do not require consent. Non-essential cookies (for analytics, marketing) require your prior consent. Manage cookie preferences via your browser settings or the Site’s cookie consent banner.

 

10. Your Rights (EU and EEA Residents)

If you are an EU/EEA resident, you have the right to:

  • Access: Obtain confirmation of whether we process your Personal Information and request a copy.
  • Rectification: Correct inaccurate or incomplete Personal Information.
  • Erasure: Request deletion of your Personal Information, subject to legal exceptions.
  • Restriction: Request we limit processing under certain circumstances.
  • Portability: Receive your Personal Information in a structured, machine-readable format and request its transfer to another controller.
  • Object: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: If we rely on consent, you can withdraw it at any time without affecting past processing.

To exercise these rights, contact info@sunakin.com. We will respond within the legal timeframe.

If you believe your rights have not been respected, you have the right to lodge a complaint with a data protection authority, such as the Autoriteit Persoonsgegevens in the Netherlands (https://autoriteitpersoonsgegevens.nl).

 

11. Data Retention

We retain your Personal Information as long as necessary to fulfill the purposes described, including legal and regulatory requirements. For Order Information, we generally keep records for 10 years for tax and legal obligations, unless deletion is requested sooner and no legal basis for retention remains. Device Information is typically retained for shorter periods.

 

12. Security

We implement reasonable technical and organizational measures to secure your Personal Information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

13. Minors

The Site is not intended for individuals under 18. If you are under 18, do not use or provide any information on this Site.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last updated” date above will be revised accordingly. Please review this Privacy Policy regularly.

 

15. Automated Decision Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. If this changes, we will update this policy accordingly.

 

16. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us at:

Email: info@sunakin.com